Terms and Conditions

Terms & conditions of use

The following rules & regulations apply to all visitors and users of this website www.jentl.com.au. By using this website you are agreeing to our terms and conditions as stated below and will be bound by all of the subsequent rules & regulations.
In the event that a violation of these rules & regulations occurs, 'JENTL reserves the right to seek all remedies available by law & in equity.

Unless otherwise stated, the 'JENTL website & all of its contents (including without limitation, all text, photographs, images, video & audio) are exclusive property of 'JENTL and are protected by copyright, trademark, trade dress & other laws.

'JENTL is an Australian based home wares brand and online store. All products & services displayed within the site are in Australian Dollars (AUD). Sales within Australia include the Goods & Services Tax (GST).

Copyright notice

The 'JENTL website & all of its materials including, but not limited to its software or HTML code, scripts, text, artwork, photographs, images, video & audio will collectively be known as ‘materials’. All ‘materials’ are protected by copyright laws & other international laws & treaties. You must comply with all proprietary and copyright notices on this web site. This web site is owned by 'JENTL and subject to copyright. The information on this Site is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia), you must not in any form or by any means;

-Reproduce, copy, adapt, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or ‘materials’ on the site or otherwise exploit any of its ‘materials’ without our express prior written permission.

-Alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this Site which can be accessed through this Site; or

-Use or apply, for commercial purposes any material or information on this Site, without the prior written consent of 'JENTL, Nothing contained on this website should be construed as granting any license or right of use of any 'JENTL trade mark or part of any trademark displayed on the web site without the express written permission of 'JENTL.

Links to external websites

On occasion, links may be established from jentl.com.au to one or more external web sites or resources operated by unrelated external website (the “external web site”). These links are provided for your convenience only. In addition, certain external web sites may also provide links to the 'JENTL website. These links should not necessarily be deemed to imply that 'JENTL endorses the external web site or any content therein. 'JENTL does not control and is not responsible or liable for any external web sites or any content, advertising, products, or other materials on or available from such external web sites. Access to any Third Party Site is at your own risk and 'JENTL will have no liability arising out of or related to such web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such external web site.

Site updates and revisions

'JENTL may change, terminate, suspend or discontinue any aspect of this web site including its terms & conditions at any chosen time, without notice. Your continued use of this web site after any changes will be construed as acceptance of any changes to any of the terms & conditions.

Faulty items

All goods are quality controlled prior to dispatch, however we realise that sometimes production faults can result. Your goods may be returned via the same method as above for assessment and a refund will only be given if an item is deemed to be legitimately faulty by 'JENTL, as the supplier. In case of faulty items, 'JENTL will also refund the cost of return shipment once assessed.

General privacy information

Your privacy is important to us and we ensure that the information you provide is collected and held in accordance with relevant Australian privacy law. If you choose to provide your personal details to us, we may collect the requested information from you including your name and contact details and any other information that you supply to us.

Use of information

Any information we collect is used to assist in delivering you your online order, relevant consumer information and notify you of products and offers that may be of interest to you as a valued 'JENTL customer. We do not disclose information that we hold to unrelated companies outside our corporate group for marketing purposes.

Opting out

As required by law, you may “opt-out” from direct marketing material that 'JENTL may send by following the instructions at the bottom of our newsletters. Alternatively, you may contact us if you do not wish your details to be used for marketing purposes by emailing hello@jentl.com.au


'JENTL utilizes a variety of security measures to maintain the safety of your person information. Credit card numbers are not stored in our systems in accordance with PCI-DSS standards. When purchasing from 'JENTL your financial details are passed through to a secure server which supports SSL (secure socket layers) of 128bit and greater.


Sales are valid during the stated timeframe only and are not to be used in conjunction with any other offer. 'JENTL does not offer refund OR exchange on sale items unless goods are deemed faulty.

Pre order policy

All pre-orders are charged at the time of transaction. Orders will be shipped within 2 – 3 days of stock becoming available. If there are any unprecedented delays we will notify you via email and give option of refunding your order. All general exchange & refund policies apply to orders once received.